HL PensionsPod: Handling members’ complaints and correcting mistakes

In this episode of HL PensionsPod, pension Partner Duncan Buchanan and Senior Associate Jim Davis discuss correcting mistakes and handling members’ complaints including tips for trustees when handling complaints, the PO determination of Mr E, the recent CMG case, and more.

 

To listen to other episodes of HL PensionsPod, click here: https://www.engage.hoganlovells.com/knowledgeservices/news/the-hl-pensionspod

 

To listen to episode of our other podcast series, HL Pensions NewsBeat, click here: HL Pensions NewsBeat: https://www.engage.hoganlovells.com/knowledgeservices/news/hl-pensions-newsbeat-all-episodes